Delete account and data

You can delete your QueenNest account and the associated data at any time, in the app or by e-mail.

In the app

1. Open QueenNest and tap More.
2. Tap Manage account. Without a household, this screen is also available on the app’s start screen.
3. Tap Delete account and confirm with your password or, if you sign in with Google, by choosing your Google account.

Deletion is immediate. If it is interrupted, for example by a lost connection, repeat the action: it continues where it stopped.

By e-mail

If you cannot access the app, send an e-mail to contato@vicleviit.com.br from your account’s address with the subject “Delete account”. We may ask for a confirmation to verify that the account is yours. The request is handled within 30 days, and you receive a confirmation by e-mail.

What is deleted

• Your Firebase Authentication user, your profile and your preferences.
• Your household membership and your photo.
• If you are the only adult in the household: the entire household, with tasks, routines, calendar, pantry, shopping, recipes, meal plan, education, children, photos, invites and history.
• On the device: the app’s local data, scheduled alerts and the Google Calendar selection and cache.

What remains

• If other adults remain in the household, the household content stays with them. If you were the only administrator, you choose who takes over. Tasks assigned to you are left without an assignee.
• Crash reports and aggregated metrics follow Google’s retention periods; technical server counters (credits and rate limits) expire automatically.

Before deleting

• Deleting your account does not cancel a Premium subscription. Cancel it in Google Play or the App Store.
• To remove the app’s access to your Google Calendar, use myaccount.google.com/permissions.

More details in the privacy policy.